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Troubleshooting 4 - 3
Troubleshooting Malfunctions
Table 4-2 lists the symptoms of operating malfunctions for the RMON
MultiProbe Module and shows possible causes and corrective actions for
these malfunctions.
Table 4-2. Troubleshooting Malfunctions
Symptom Possible Cause Corrective Action
Module Status LED
does not illuminate
or blink
An unrecoverable
error in the module
hardware or
software has
occured.
Contact the 3Com
Customer Service Center.
Module Status LED
blinks continuously
Interprocessor
failure.
Press the Reset button on
the front panel to reset
the module.
Module Status LED
illuminates briefly
and then remains
off
68030 diagnostics
failed.
Contact the 3Com
Customer Service Center.
Module Status LED
blinks continuously
i960 diagnostics
failed.
Attach a terminal to the
module RS-232 port.
Reset the module. Note
the failure code. Contact
the 3Com Customer
Service Center.