Service Calibrations
5-36
HP DesignJet 5000 and 5500 Series Printers Service Manual
Calibration Error: 5002 (Service)
Problem
Description:
Black Printhead failure.
Corrective Action: Try the following:
Perform Recovery for Black Printhead Page 6-15.
Replace the Black Printhead.
Calibration Error: 5003 (Service)
Problem
Description:
Wrong media type or no media.
Corrective Action: Try the following:
Make sure you load white medium that is the full width of the Printer.
Calibration Error: 5004 (Service)
Problem
Description:
Mechanical error.
Corrective Action: Try the following:
Check the path and remove any obstructions e.g. media.
Check all the cables of the Scan-Axis Motor and make sure they
are correctly connected and are NOT damaged.
Replace the Scan-Axis Motor Page 8-57.
Replace the Carriage Assembly Page 8-46.
If the Error Code continues, replace the Main PCA Page 8-81
Calibration Error: 5005 (Service), 5006 (Service) and 5007 (Service)
Problem
Description:
Could not detect pattern.
Corrective Action: Try the following:
Make sure you load white medium that is the full width of the
Printer (the Printer may have problems calibrating with non-
white media).
Replace the Lens Cover Assembly Page 9-5.
Replace the Carriage Assembly Page 8-46.
