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Document Title
ELIXH
©2004 Helix Technology Corporation Pub. No. 8040509, Rev. 101, 01/26/04 ECO No. 16210 A-1
Prelimary
Appendix A - Customer Support Information
Customer Support Center Locations
To locate a Customer Support Center near you, please visit our website
www.helixtechnology.com on the world wide web and select CONTACT on
the home page.
Guaranteed Up-Time Support (GUTS
®
)
For 24-hour, 7-day per week Guaranteed Up-Time Support (GUTS) dial:
1 800-367-4887 - Inside the United States of America
+1 508-337-5599 - Outside the United States of America
Product Information
Please have the following information available when calling so that we
may assist you:
• Product Part Number
• Product Serial Number
• Product Application
• Specific Problem Area
• Hours of Operation
• Equipment Type
• Vacuum System Brand/Model/Date of Manufacture
E-mail
For your convenience, you may also e-mail us at:
techsupport@helixtechnology.com