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PARTS ORDERING PROCEDURES
DFG-SERIES SURFACE GRINDERS OPERATION AND PARTS MANUAL REV. #3 (07/13/06) PAGE 6
When ordering parts,
please supply the following information:
Dealer account number
Dealer name and address
Shipping address (if different than billing address)
Return fax number
Application Model number
Quantity, part number and description of each part
Specify preferred method of shipment:
9 FedEx or UPS Ground
9 FedEx or UPS Second Day or Third Day
9 FedEx or UPS Next Day
9 Federal Express Priority One
9 DHL
9 Truck
Note: Unless otherwise indicated by customer, all orders ar
e
treated as “Standard Orders”, and will ship within 24 hours. We
will make every effort to ship “Air Shipments” the same day that
the order is received, if prior to 2PM west coast time. “Stock
Orders” must be so noted on fax or web forms.
Here’s how to get help...
Please have the model and serial number on
hand when calling.
Parts Department
800-427-1244 Fax: 800-672-7877
310-537-3700 Fax: 310-637-3284
Service Department
800-478-1244 Fax: 310-537-4259
310-537-3700
Warranty Department
800-421-1244, Ext. 279 Fax: 310-537-1173
310-537-3700, Ext. 279
Sales Department
310-661-4242 Fax: 310-604-9237
877-289-7869 (877-BUY STOW)
Extra Discounts!
All parts orders which include complete part numbers and
are received by our automated web parts order system,
or by fax qualify for the following extra discounts:
Ordered Standard Stock orders
via orders ($750 list and above)
Fax 3% 10%
Web 5% 10%
Special freight allowances
when you order 10 or more
line items via Web or Fax!**
FedEx Ground Service at no charge for freight
No other allowances on freight shipped by any other
carrier.
Place Your Part
s
Order Via Web or Fa
x
For Even More Savings!
NOTE: DISCOUNTS ARE SUBJECT TO CHANGE
Direct TOL
L
-FREE acces
s
to our Parts Department:
Toll-free nationwide — 800-427-1244
STOW CONSTRUCTION EQUIPMENT
A DIVISION OF MULTIQUIP INC.
POST OFFICE BOX 6254
CARSON, CA 90749
310-537-3700 • 888-252-STOW [888-252-7869]
FAX: 310-537-1986 • FAX: 800-556-1986
E-MAIL: stow@multiquip.com • WWW: stowmfg.com