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Introduction to SPMA for the TRMMIM
1-6 Getting Help
Whenever possible, we will instruct you on which mouse button to employ;
however, menu buttons within SPMA applications will operate according to the
convention employed by the active windowing system. By convention, menu
buttons under the Motif windowing environment are activated by clicking the left
mouse button (referred to as mouse button 1 in SPMA documentation), and there
is no response to clicking the right button (mouse button 3). Under
OpenWindows, menu buttons can be activated by clicking the right button, and
convention dictates that the left button activates a default menu option; within
SPMA, that default option will also display the entire menu. Because of this
difference, references to activating a menu button will not include instructions
about which mouse button to use. All other panels from which menus can be
accessed, and all buttons which do not provide access to menus, will operate
according to SPMA convention, as documented.
Getting Help
If you need additional support related to SPMA, or if you have any questions,
comments, or suggestions related to this manual, contact Cabletron Systems
Technical Support. Before calling, please have the following information ready:
• The product name and part number
• The version number of the program that you need help with. SPMA is
modular, which means each application will have a specific revision number.
Where applicable, an INFO button provides the version number; you can also
view the version number for any application by typing the command to start
the application followed by a
-v
.
You can contact Cabletron Systems Technical Support by any of the following
methods:
By phone: Monday through Friday between 8 AM and 8 PM
Eastern Standard Time at (603) 332-9400.
By mail: Cabletron Systems, Inc.
PO Box 5005
Rochester, NH 03866-5005
By CompuServe
®
: GO CTRON from any ! prompt
By Internet mail: support@ctron.com
FTP ctron.com (134.141.197.25)
Login
anonymous
Password
your email address
By BBS: (603) 335-3358
Modem Setting 8N1: 8 data bits, 1 stop bit, No parity