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Copyright© 2006 Digital Spectrum Solutions, Inc. Page 56
18. MemoryFrame Limited Warranty
Digital Spectrum Solutions, Inc. warrants this product to be free from
manufacturing defects for a period of 1 year from the date of invoice to the end
user (Customer). In the event that this product should fail during this period,
Digital Spectrum Solutions, Inc. reserves the right to either replace or repair
the product at its own discretion. If the product becomes defective during the
Warranty period, Digital Spectrum will repair or replace any defective
component part at no charge to the original owner, subject to the limitations
and requirements listed.
THE FOLLOWING IS REQUIRED BY DIGITAL SPECTRUM
SOLUTIONS, INC. when requesting warranty service:
Check the resellers return policy first. All purchased products must be
returned to original reseller within their return policy time period. If the
product is out of reseller’s return period, all returns to Digital Spectrum
Solutions, Inc. for warranty repair within the warranty period must be
authorized by Digital Spectrum with a Return Material Authorization (RMA)
number. To obtain an RMA number, contact tech-support or send an email to
support@dsicentral.com to obtain an RMA. The product must be packed in
the original shipping carton or in suitable packing offering a similar degree of
protection. To avoid scratches or other damage to the product during shipping,
separate items such as the cables, power cords, etc. Each should be
individually wrapped and placed in the same package.
Limitations:
The limited warranty provided by Digital Spectrum Solutions, Inc. does not
cover:
• The cost of returning the product to Digital Spectrum (i.e. this is the
user’s responsibility)
• Any product with serial numbers or identification altered or removed
• Exterior cosmetic damage
• Damage, defect or failure caused by or resulting from: improper
installation or operation of the unit from incorrect voltages or power
supply; improper service by a non-authorized service facility; abuse,
neglect, accidents, misuse, fire, flood, or acts of God; unauthorized
modification by end user; installation removal or on site service.
• Damages resulting from loss of use, loss of data, loss of time or
inconvenience, cost of temporary replacement unit or spares, property
Copyright© 2006 Digital Spectrum Solutions, Inc. Page iii
12 TIPS AND TECHNIQUES...............................................................40
12.1 Optimizing Images for Display on MemoryFrame.............................. 40
12.2 Steps to Create 16:9 Content for MemoryFrame (Landscape)............ 41
12.3 Steps to Create 16:9 Content for MemoryFrame (Portrait) .................44
13. MEMORYFRAME CARE.................................................................45
13.1 Securing MemoryFrame in Business Environments............................46
14. USING POWERPOINT™ SLIDES WITH MEMORYFRAME.... 46
15. TROUBLESHOOTING / FAQ ........................................................47
16. MEMORYFRAME SPECIFICATIONS ..........................................51
16.1 Federal Communications Commission Statement............................... 52
16.2 Worldwide Electromagnetic Emissions Statement.............................. 52
17. UPGRADING MEMORYFRAME SOFTWARE/FIRMWARE.... 53
17.1 Software Updates May Be Available...................................................53
17.2 How to Download MemoryFrame Software updates .......................... 53
17.3 How to Update MemoryFrame Firmware ...........................................53
17.4 Digital PixMaster Update Firmware Command.................................. 54
18. MEMORYFRAME LIMITED WARRANTY..................................56
19. CONTACTING TECHNICAL SUPPORT..................................... 58