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K11020 VisionSensor™ 2030 User Manual, Rev. E, Software ver. 3.1.1000, August 3, 2007 - 55
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7.4 - VS 2030 Accessories
Customer accepts full responsibility for its software and data including the appropriate backup thereof.
Repair or replacement of a product during warranty will not extend the original warranty term. Videk’s
Customer Service organization offers an array of service plans, such as on-site, depot, or phone
support, that can be implemented to meet customer’s special operational requirements and are available
at a substantial discount during warranty period.
General
EXCEPT FOR THE WARRANTIES STATED ABOVE, CODE DISCLAIMS ALL WARRANTIES,
EXPRESS OR IMPLIED, ON PRODUCTS FURNISHED HEREUNDER, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE AND NON-INFRINGEMENT. The stated express warranties are in lieu of all obligations or
liabilities on part of Videk for damages, including without limitation, special, indirect, or consequential
damages arising out of or in connection with the use or performance of the product. Seller’s liability
for damages to buyer or others (regardless of the form of action, whether by contract, warranty,
tort, malpractice, and/or otherwise) resulting from the use of any product, shall in no way exceed
the purchase price of said product. In no event shall Videk be liable for any consequential, special,
indirect, incidental or punitive damages, or for any loss of prots, revenue or data, even if Videk has
been advised of the possibility thereof.
Please visit www.videk.com for more information on Videk accessories.
7.5 - Troubleshooting
What can I do if my VisionSensor 2030 will not read a code?
1. Check that all of the connections are good.
2. Make sure that you are 8 to 10 inches away from the code that you are trying to read.
3. Make sure that the VisionSensor 2030 is within +/-45° from being perpendicular to the code
4. Do NOT move the VisionSensor 2030 while attempting to read a code. Hold it as steady as
possible.
5. Make sure that the code is not smeared.
6. Make sure that the code is valid. As a check, try reading the “Sample Codes” throughout this
document. These are known good codes.