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Cisco Personal Assistant 1.4 Installation and Administration Guide
OL-4590-03
Appendix A Personal Assistant Administration Page Reference
Miscellaneous Settings
Miscellaneous Settings
The Miscellaneous Settings page displays when you select System > Miscellaneous Settings.
Internal DTMF Redirection
Sequence
Enter the redirection DTMF sequence for transferring a call internal to the corporate phone
network to the voice mail system. This sequence is defined in the voice mail system used on
the server you are adding.
For example, the default sequence, which is used by the Cisco Unity system, is #X#2. This
sequence indicates that internal calls can be transferred to voice mail by pressing #, then the
extension (represented by the wildcard X), # again, and then 2. Personal
Assistant issues this
DTMF sequence when a user call processing rule says to transfer a call directly to voice mail.
Refer to the documentation for your voice mail system to determine the applicable DTMF
sequence.
External DTMF Redirection
Sequence
Enter the redirection DTMF sequence for transferring a call external to the corporate phone
network (that is, from the PSTN) to the voice mail system. This sequence is defined in the
voice mail system used on the server you are adding.
Voice Mail Servers Use the list to verify the information about the voice mail servers you configured for use with
Personal
Assistant. To modify the configuration, change the information in the applicable
field(s), and click Update. To delete a server, click the Delete icon.
Notify Users of PIN Change
(for systems using the
Cisco
CallManager PIN only)
Check this check box for Personal Assistant to automatically send e-mail notification to
users when their PINs are changed. (Personal
Assistant sends notification when the
administrator resets the PIN or when the user changes it.)
Note that Personal Assistant does not send e-mail notification if the system is configured to
use the Cisco
Unity subscriber phone password as the Personal Assistant PIN.
Personal Assistant uses the Paging Server Attributes from the Messaging page to send the
e-mail notification.
Administrator E-mail Address
(for systems using the
Cisco
CallManager PIN only)
Enter the corporate e-mail address of the administrator. Personal Assistant uses this as the
return address for the PIN change notification e-mail message.
Unique Attribute for Corporate
Directory
and
Unique Attribute for Message
Store
(for systems using Cisco Unity
only)
From the lists, select a unique field in the corporate directory and a unique field in the
message store whose entries are likely to match, to integrate Cisco
Unity voice mail with
Personal
Assistant. This enables voice mail browsing for users who are also Cisco Unity
subscribers.
For example, select cn for the corporate directory field and sAMAccountName for the
message store field.
To validate your choice of attributes, click Test Attributes, enter a value on which to search,
and click Test Value.
Once you have set the attributes for the integration, you can have Personal Assistant use the
name a user already recorded in the Cisco
Unity voice mail system as the Personal Assistant
user spoken name, by clicking Load Recorded Names. (Personal
Assistant plays back this
name to callers when they attempt to call the user.) Note that Personal
Assistant loads only
subscriber names recorded in CCITT
Mu-Law format (G.711 Mu-Law).
Table A-9 System > Messaging Configuration Page (continued)
Field Considerations