156 Startup Problems
MX3 Reference Guide E-EQ-MX3RG-J-ARC
Startup Problems
This section lists some of the configuration error messages that may appear at system startup and
their possible solutions.
Note: If you press the Power key and the MX3 remains off, refer to the “Power Source” section
of this chapter.
Problem Solution
MX3 computer stops working
and locks up each time you start
it.
Your CONFIG.SYS or AUTOEXEC.BAT file might be
corrupt. To recover from this error, follow the steps in
the “Bypassing the Configuration Files” section of this
chapter.
The MX3 displays the “Non-
System disk or disk error”
message.
Make sure the MX3 is booting from the proper drive. To
recover from this error, follow the steps in the “Verifying
Boot Order” section of this chapter.
The MX3 displays the “Bad or
missing Command Interpreter”
message.
You’re missing the COMMAND.COM file, which
should be located in the root directory of the C drive. To
recover from this error, follow the steps in the “Missing
COMMAND.COM” section of this chapter.
The MX3 displays either “CMOS
time and date not set” or “Real
time clock failure” messages.
There may be a problem with the Backup Battery. Follow
the steps in the “Setting System Time and Date” section
of this chapter.
Bypassing the Configuration Files
If you are using DOS 6.0 or higher, you may want to bypass the configuration files and restore
configuration files from backup. To bypass the configuration files:
1. Turn on the MX3.
2. When “Starting DOS” appears press the <F5> key.
