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CHAPTER 4: MESSAGES
20
PowerView Message Meaning Corrective Action
Redundancy is below
alarm threshold.
Actual power module redundancy has
fallen below the user specified
redundancy alarm threshold. Either
power module(s) failed or the load has
increased.
Option 1: If possible, install
additional power modules.
Option 2: Decrease the load.
Option 3: Use the PowerView to
decrease the redundancy alarm
threshold.
(Startup>Setup>Alarms>
Redundancy)
Threshold
Alarm
(continued)
Runtime is below alarm
threshold.
The predicted runtime is lower than the
user specified for the minimum runtime
alarm threshold. Either the battery
capacity has decreased or the load
increased.
Option 1: Allow the battery
modules to recharge.
Option 2: If possible, increase
the number of battery modules.
Option 3: Decrease the load.
Option 4: Use the PowerView to
decrease the minimum runtime
alarm threshold.
(Startup>Setup>Alarms>
Runtime)
Bypass is not in range
(either freq or voltage).
The frequency and/or voltage are out of
acceptable range for bypass. This
message occurs when the UPS is online
and indicates that the bypass mode may
not be available if required. The system
may start
on-battery.
Option 1: Decrease the
sensitivity to input frequency.
(Startup>Setup>OutputFreq)
Option 2: Correct input voltage
to provide acceptable voltage
and/or frequency.
Bypass contactor stuck in
bypass position.
The UPS is positioned in the bypass
position and cannot go on-line.
Bypass contactor stuck in
on-line position.
The UPS is positioned in the on-line
position and cannot go to bypass.
UPS in bypass due to
internal fault.
The UPS has transferred to bypass
mode because a fault has occurred.
Call your contract service
provider or APC Technical
Support.
UPS in bypass due to
overload.
The load exceeded the system power
capacity. The UPS has switched to
bypass mode.
Option 1: Decrease the load.
Option 2: If possible, add power
modules to the system.
Bypass
System is in Maintenance
Bypass.
The UPS is in bypass because the
maintenance bypass switch is in the On
position.
No corrective action necessary.