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CHAPTER 4: MESSAGES
21
PowerView Message Meaning Corrective Action
On Battery. The UPS is in the on-battery mode. The
battery modules are being discharged.
No corrective action is
necessary.
Note: Runtime is limited in
duration. Prepare to shutdown
the UPS and the load
equipment, or restore incoming
voltage.
Need Bat Replacement. One or more battery modules are in need
of replacement.
Refer to module replacement
procedure.
UPS Fault. A fault occurred in a power module. The
UPS Fault message always occurs when
there is a bad power module failure
message.
Call your contract service
provider or APC Technical
Support.
Shutdown or unable to
transfer to Batt due to
overload.
The UPS has shutdown because an
overload occurred and bypass is not
available.
Option 1: Reduce the load to
eliminate overload.
Option 2: If possible, add power
modules to eliminate overload.
Option 3: Replace failed power
modules to eliminate overload.
Note: If bypass is not available
because of a power failure, wait
for power to be restored. If there
is a utility problem, have it
corrected.
Load Shutdown from
Bypass. Input Freq/Volts
outside limits.
The UPS shut the load down while it was
on bypass, because the input power
went out of acceptable range.
Correct the input voltage
problem.
Fault, Battery Charger
Failure.
The battery charger in one or more
power module(s) failed.
Refer to module replacement
procedure.
Fault, Bypass Relay
Malfunction.
The bypass relay has malfunctioned. Call your contract service
provider or APC Technical
Support.
General Fault
Fault, Internal Temp
exceeded normal limits.
The temperature of one or more battery
modules is too hot.
Replace overheated module.
Refer to module replacement
procedure.