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CHAPTER 1: SAFETY AND GENERAL INFORMATION
5
Life Support Policy
As a general policy, American Power Conversion (APC) does not recommend the use of any of its products in life
support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of
the life support device or to significantly affect its safety or effectiveness. APC does not recommend the use of any of
its products in direct patient care. APC will not knowingly sell its products for use in such applications unless it
receives in writing assurances satisfactory to APC that (a) the risks of injury or damage have been minimized, (b) the
customer assumes all such risks, and (c) the liability of American Power Conversion is adequately protected under
the circumstances.
Examples of devices considered to be life support devices are neonatal oxygen analyzers, nerve stimulators (whether
used for anesthesia, pain relief, or other purposes), autotransfusion devices, blood pumps, defibrillators, arrhythmia
detectors and alarms, pacemakers, hemodialysis systems, peritoneal dialysis systems, neonatal ventilator incubators,
ventilators for both adults and infants, anesthesia ventilators, infusion pumps, and any other device designated as
“critical” by the U.S.F.D.A.
Hospital grade wiring devices and reduced leakage currents that meet medical safety standards may be ordered as
options on many APC UPS systems. APC does not claim that units with these modifications are certified or listed as
such by APC or any other organization, therefore these units do not meet the requirements for use in direct patient
care.
Limited Warranty
American Power Conversion (APC) warrants its products to be free from defects in materials and workmanship for a
period of two years from the date of purchase, except in India where the period is one year for battery module(s). Its
obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products.
To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer
support (see Service in the S
YMMETRA RM OPERATION MANUAL). Products must be returned with transportation
charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and
place of purchase. This warranty does not apply to equipment that has been damaged by accident, negligence, or
misapplication or has been altered or modified in any way. This warranty applies only to the original purchaser who
must have properly registered the product within 10 days of purchase.
EXCEPT AS PROVIDED HEREIN, AMERICAN POWER CONVERSION MAKES NO WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid
limitation(s) or exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL APC BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, APC is not liable for any costs, such as lost
profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes,
claims by third parties, or otherwise. This warranty gives you specific legal rights and you may have other rights that
vary from state to state.
Copyright and Trademark Information
Entire contents copyright © 2002 by American Power Conversion Corporation. All rights reserved. Reproduction in
whole or in part without permission is prohibited.
APC
®
, Symmetra
®
, Smart-Ups
®
, NetShelter
®
, PowerStruXure
®
, SmartSlot
®
and PowerChute
®
are registered
trademarks of American Power Conversion Corporation. All other trademarks are the property of their respective
owners.
APC Contact Numbers and Support
Visit the APC Web site at http://www.apc.com/support contact numbers and technical support.