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Cisco 4400 Series Hardware Installation Guide
OL-27644-01
Chapter 3 Installing and Connecting the Router
Uninstalling the Cisco Microsoft Windows USB Driver
Step 3 The Cisco Virtual Com InstallShield Wizard begins. Click Next.
Step 4 The Ready to Install the Program window appears, Click Install.
Note If a User Account Control warning appears, click “Allow - I trust this program...” to proceed.
Step 5 The InstallShield Wizard Completed window appears. Click Finish.
Step 6 Connect the USB cable to the PC and router USB console ports. See Table 3-1. The EN LED for the USB
console port turns green, and within a few moments a pop up window stating “Installing device driver
software” appears. Following the instructions to complete the installation of the driver.
Step 7 The USB console is ready for use.
Uninstalling the Cisco Microsoft Windows USB Driver
This section provides instructions for how to uninstall the Cisco Microsoft Windows USB device driver.
• “Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver”
• “Uninstalling the Cisco Microsoft Windows Vista USB Driver”
Uninstalling the Cisco Microsoft Windows XP and 2000 USB Driver
This procedure shows you how to uninstall both the Microsoft Windows XP and 2000 USB driver. The
driver can be removed using the Windows Add Remove Programs utility or the setup.exe program.
Using the Add Remove Programs utility
Note Disconnect the router console terminal before uninstalling the driver.
Step 1 Click Start > Control Panel > Add or Remove Programs.
Step 2 Scroll to Cisco Virtual Com and click Remove.
Step 3 When the Program Maintenance window appears, select the Remove radio button. Click Next.
Using the Setup.exe program
Note Disconnect the router console terminal before uninstalling the driver.
Step 1 Run the setup.exe for Windows 32-bit or setup(x64).exe for Windows-64bit. Click Next.
Step 2 The InstallShield Wizard for Cisco Virtual Com appears. Click Next.
Step 3 When the Program Maintenance window appears, select the Remove radio button. Click Next.
Step 4 When the Remove the Program window appears, click Remove.