Dell SCv2020 Tool Storage User Manual


 
3. Click Test Server to check the connectivity from the Storage Center to the SMTP server.
4. (Optional) Place a check next to Use Authorized Login, and then enter the ID and password.
5. Click Next.
Configure Key Management Server Settings
The Key Management Server Settings page appears if supported by the Storage Center license. Use this
page to enter network settings and select the certificate files.
1. Enter network settings for the server.
2. Enter the user name and password.
3. Select the SSL certificate files.
4. Click Next.
The Configure Ports page appears.
Review the SupportAssist Data Collection and Storage
Agreement
The SupportAssist Data Collection and Storage page displays the text of the SupportAssist data
agreement and allows you to accept or opt out of SupportAssist.
1. To allow SupportAssist to collect diagnostic data and send this information to technical support,
select By checking this box you accept the above terms.
2. Click Next.
3. If you did not select By checking this box you accept the above terms, the SupportAssist
Recommended pane appears.
Click No to return to the SupportAssist Data Collection and Storage page and accept the
agreement.
Click Yes to opt out of SupportAssist and proceed to the Update Storage Center page.
Advantages and Benefits of Dell SupportAssist
As an integral part for Dell’s ability to provide best of class support for your Enterprise class products, Dell
SupportAssist proactive provides the information required to diagnose support issues, enabling the most
efficient support possible and reducing the effort required by you.
A few key benefits of SupportAssist are:
Enables proactive service requests and real-time troubleshooting
Automatic support case creation based on event alerting
Enables ProSupport Plus and optimizes service delivery
Automatic health checks
Enables remote Storage Center updates
Dell strongly recommends enabling comprehensive support service at time of incident and proactive
service with SupportAssist.
Discover and Configure the Storage Center
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