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Denial Events
166 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
Troubleshooting
Check that the protocols at each end of the interface match (for example, both sides are
AT&T Custom or both sides are NI-2). If the ends of the interface are running different
protocols, they might be running with different Information Element encoding.
Check the diagnostic information (DIAG) for the IE identifier of the missing information.
See Cause Values and their meanings/interpretations
on page 128.
Communication Manager generates diagnostic information. See Table 45, Cause Value 96 &
100 Diagnostic Information, on page 166.
Table 45: Cause Value 96 & 100 Diagnostic Information
Missing IE Identifier Information Element
Code-set 0
0C/4C
CONNECTED NUMBER
0D
CONNECTED SUB-ADDRESS
01
CHANGE STATUS
1C
FACILITY
1E
PROGRESS INDICATOR
2C
KEYPAD
04
BEARER CAPABILITY
6C
CALLING PARTY NUMBER
6D
CALLING PARTY SUB-ADDRESS
7C
LOW LAYER COMPATIBILITY
7D
HIGH LAYER COMPATIBILITY
7E
USER-TO-USER INFORMATION
08
CAUSE
10
CALL IDENTITY
14
CALL STATE
18
CHANNEL IDENTIFICATION
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