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Frequently asked questions
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The following faults can be corrected without contacting the Miele Service
Depar
tment. If in doubt, please contact Miele.
Danger of inj
ury! Repairs should only be carried out by a qualified and
trained professional in accordance with local and national safety regulations.
Unauthorized repairs could cause personal injury or machine damage.
Problem Possible cause and solution
Cooktop or burners
cannot be turned on.
There is no power to the appliance.
Che
ck if the circuit breaker has tripped. Contact
an electrician or Miele Service (for minimum fuse,
see data plate).
There may be a technical fault.
Discon
nect the appliance from the electric power
supply for approx. 1 minute by
– tripping the relevant circuit breaker or screwing
the fuse out complet
ely, or
– tripping the ground fault circuit interrupter
(GFCI).
If,
after resetting/replacing the fuse or the GFCI, it
still will not turn on, contact a qualified electrician
or Miele Service.
There is a strange smell
or vapors when the
appliance is being used
for the first time.
Metal components are protected by a conditioning
agent. Smells and vapor may occur when the
appliance is used for the first time. The smell and any
vap
ors do not indicate a faulty connection or a
defective appliance and are not harmful to your
health. With each subsequent use, the odor is
reduced until it disappears completely. The smell and
any vapors do not indicate a faulty connection or a
defective appliance and are not harmful to your
health.