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ProSecure Unified Threat Management UTM10 or UTM25 Reference Manual
Troubleshooting and Using Online Support 12-9
v1.0, September 2009
b. Click the default button.
The UTM reboots. During the reboot process, the Backup & Restore Settings screen remains
visible. The reboot process is complete after several minutes when the Test LED on the front panel
goes off.
Problems with Date and Time
The System Date & Time screen displays the current date and time of day (see “Configuring Date
and Time Service” on page 10-24). The UTM uses the Network Time Protocol (NTP) to obtain the
current time from one of several Network Time Servers on the Internet. Each entry in the log is
stamped with the date and time of day. Problems with the date and time function can include:
• Date shown is January 1, 2000. Cause: The UTM has not yet successfully reached a Network
Time Server. Check that your Internet access settings are configured correctly. If you have just
completed configuring the UTM, wait at least five minutes and check the date and time again.
Figure 12-1
Warning: When you push the hardware Reset button or click the software default
button, the UTM settings are erased. All firewall rules, VPN policies, LAN/
WAN settings, and other settings are lost. Back up your settings if you intend
on using them.
Note: After rebooting with factory default settings, the UTM’s password is password and
the LAN IP address is 192.168.1.1.