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Returning Calls 44NEAXMail IM-16 LX User Guide
To return a call using Soft Keys
If your phone system supports the call return feature, you
can return a call immediately to the outside caller or
another subscriber on the system who left you a message.
The call return feature is available for messages left by out-
side callers when a caller ID phone number is provided.
Your system manager can also set up the system to ask
callers to enter their phone number. See “To access caller
ID information using Soft Keys” on page 48.
Depending on your phone system, you can return a call
using Soft Keys on your phone, or you can return a call
when you access your mailbox from any touchtone phone.
See “To return a call using touchtone keys” on page 46.
If a returned call is not answered or if the line is busy, the
system tells you that the call could not be connected. The
system then returns you to your voice mailbox.
If you want to return to your voice mailbox after you finish
talking, press the CANCEL Soft Key on your phone, or wait
until the other person disconnects. If you disconnect the
call first, the system does not return you to your voice
mailbox.
The return call feature is available for new and old mes-
sages. The live record feature is not available during a
returned call.
See a
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so
To return a call using
touchtone keys ............................46
To access caller ID
information using Soft Keys.........48