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WARRANTY
WARRANTY POLICY (02024D)
Prior to shipment, T-API equipment is thoroughly inspected and tested. Should equipment failure occur,
T-API assures its customers that prompt service and support will be available.
COVERAGE
After the warranty period and throughout the equipment lifetime, T-API stands ready to provide on-site or
in-plant service at reasonable rates similar to those of other manufacturers in the industry. All
maintenance and the first level of field troubleshooting are to be performed by the customer.
NON-API MANUFACTURED EQUIPMENT
Equipment provided but not manufactured by T-API is warranted and will be repaired to the extent and
according to the current terms and conditions of the respective equipment manufacturer’s warranty.
GENERAL
During the warranty period, T-API warrants each Product manufactured by T-API to be free from defects
in material and workmanship under normal use and service. Expendable parts are excluded.
If a Product fails to conform to its specifications within the warranty period, API shall correct such defect
by, in API's discretion, repairing or replacing such defective Product or refunding the purchase price of
such Product.
The warranties set forth in this section shall be of no force or effect with respect to any Product: (i) that
has been altered or subjected to misuse, negligence or accident, or (ii) that has been used in any manner
other than in accordance with the instruction provided by T-API, or (iii) not properly maintained.
THE WARRANTIES SET FORTH IN THIS SECTION AND THE REMEDIES THEREFORE ARE
EXCLUSIVE AND IN LIEU OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR
PARTICULAR PURPOSE OR OTHER WARRANTY OF QUALITY, WHETHER EXPRESSED OR
IMPLIED. THE REMEDIES SET FORTH IN THIS SECTION ARE THE EXCLUSIVE REMEDIES FOR
BREACH OF ANY WARRANTY CONTAINED HEREIN. API SHALL NOT BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO THIS
AGREEMENT OF T-API'S PERFORMANCE HEREUNDER, WHETHER FOR BREACH OF WARRANTY
OR OTHERWISE.
TERMS AND CONDITIONS
All units or components returned to Teledyne API should be properly packed for handling and returned
freight prepaid to the nearest designated Service Center. After the repair, the equipment will be returned,
freight prepaid.
CAUTION – Avoid Warranty Invalidation
Failure to comply with proper anti-Electro-Static Discharge (ESD) handling and packing
instructions and Return Merchandise Authorization (RMA) procedures when returning
parts for repair or calibration may void your warranty. For anti-ESD handling and packing
instructions please refer to “Packing Components for Return to Teledyne API’s Customer
Service” in the Primer on Electro-Static Discharge section of this manual, and for RMA
procedures please refer to our Website at http://www.teledyne-api.com
under Customer
Support > Return Authorization.
07265A DCN6038