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7
SIP Phone Downloader Maintenance 66
Restarting the Application Downloader 66
Stopping the Application Downloader 66
Verifying the Application Downloader State 66
7 CONFIGURING THE COMMON AGENT
Verifying State of the Common Agent 67
Verifying Common Agent Software Version 68
Common Agent Identification Tab 68
Enabling Back-end Server Traps 69
Configuring Trap Destinations 69
Enabling Back-end Server Traps 69
Receiving Traps 70
Common Agent Maintenance 71
Restarting the Common Agent 71
Verifying the Common Agent State 71
8 CONFIGURING THE OS ENTITY
Verifying State of the O/S 73
Verifying O/S Software Version 74
O/S Identification Tab 74
O/S Entity Maintenance 75
Gracefully Restarting the O/S Entity 75
Verifying the O/S Entity State 75
9 UPGRADING VCX SYSTEMS AND COMPONENTS
Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y 77
Multiple Site Upgrade Order 77
Upgrading a Multiple Site Configuration 78
Upgrading the VCX IP Telephony Software 90
Upgrading the IP Messaging Software 93
Upgrading the SIP Phone Downloader and Boot File Software 94
INDEX