Filter
Top Products
94 CHAPTER 9: UPGRADING VCX SYSTEMS AND COMPONENTS
Upgrading the SIP
Phone Downloader
and Boot File
Software
EMS provides support for remote software upgrades of the 3Com phone
software.
The software upgrade packages are provided by 3Com or your
authorized 3Com reseller and must be installed using the following
sequence of steps.
1 The software to be upgraded MUST be located in the following places on
the EMS server. The relevant tar files from the release must be placed into
the following EMS directories:
■ Application Downloader software – place the tar file in the
<EMS_INSTALL_DIR>/software_upgrades/voice/PhoneAppUpgrades
directory.
■ Boot software – place the tar file in the
<EMS_INSTALL_DIR>/software_upgrades/voice/PhoneBootUpgrades
directory.
2 Once the tar file is in the correct directory, from the EMS client explorer
tree, click 3Com VCX IP Telephony Server.
3 From the right-hand of the pane, click the Planned Upgrades tab.
For each of these fields, the default setting is None Planned.
4 Double-click the correct field to choose the upgrade file.
■ Application Downloader software – double-click the Planned
Phone App Upgrade field.
■ Boot software – double-click the Planned Phone Boot Upgrade field.
5 Click Save all to commit the filename to the database.
Once an upgrade file has been selected, the file must be transferred to
the server.
6 To transfer the file to the server, from the 3Com VCX IP Telephony Server
right-click menu, click Transfer Upgrade Images and then click one of the
following depending on the type of upgrade being performed:
■ Application Downloader software – click Transfer PhoneApp
Upgrade File.
■ Boot software – click Transfer PhoneBoot Upgrade File.
These options are only available is a file has been selected for upgrade.
The file is SFTP'd to the server, using the SFTP credentials in the