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9
UPGRADING VCX SYSTEMS AND
COMPONENTS
This chapter provides details on how to remotely upgrade your VCX
systems and/or components using EMS.
The following configurations and/or components can be upgraded using
EMS:
■ Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y
■ Upgrading the VCX IP Telephony Software
■ Upgrading the IP Messaging Software
■ Upgrading the SIP Phone Downloader and Boot File Software
Upgrading a
Multiple Site
Configuration from
6.0.x to 6.0.y
This section describes how to upgrade a VCX configuration where there
is more than one regional office and branch offices present. These
instructions assume a two region office configuration where the regional
offices use global messaging and the branch offices use local messaging
configurations. When upgrading a region to region office configuration,
replication needs to be dropped.
Follow this procedure to upgrade your VCX system from version 6.0.x to
6.0.y. Following this procedure upgrades the VCX system to an
operational state and assumes the VCX system was operational prior to
the upgrade occurring.
Multiple Site Upgrade
Order
When upgrading a multiple site configuration keep this order in mind,
which is outlined in more detail in the actual procedure:
■ First, upgrade the replicated regional office VCX data servers.
■ Second, upgrade the regional office IP Messaging servers.
■ Third, upgrade the regional office call processing server.