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Upgrading the IP Messaging Software 93
Upgrading the IP
Messaging
Software
EMS provides support for remote software upgrades of the IP Messaging
software.
The software upgrade package is provided by 3Com or your
authorized 3Com reseller and must be installed using the following
sequence of steps.
1 The upgrade software (relevant tar file) MUST be located in the
<EMS_INSTALL_DIR>/software_upgrades/voice/IPMessagingUpgrades
directory on the EMS server.
2 Once the tar file is in the correct directory, from the EMS client explorer
tree, click 3Com VCX IP Telephony Server.
3 In the right-hand pane, click the Planned Upgrades tab.
4 Double-click the Planned IP Messaging Upgrade field.
5 Click Save all to commit the tar file to the database.
Once an upgrade tar file has been selected, the tar file must be
transferred to the IP Messaging server.
6 To transfer the tar file to the server, from the 3Com VCX IP Telephony
Server right-click menu, select Transfer Upgrade Images and then click
Transfer IPMSG Upgrade File.
These options are only available if a file has been selected for upgrade.
The file is trasferred to the server using the SFTP credentials in the
SSH/SFTP Settings tab. 3Com recommends not changing the SFTP
username and password.
Next the upgrade tar file needs to be installed, which is the last step
before the new version becomes active.
7 To install the upgrade file on the IP Messaging server, from the 3Com VCX
IP Telephony Server right-click menu, click Install Upgrade Images and
then click Install IPMSG Upgrade.
8 To verify the version number of the newly installed software, click the IP
Messaging server from the explorer tree and then click the Identification
tab.
9 Click Refresh all to confirm that the latest software has been installed.