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• Is the card installed in the appropriate slot?
• Is the card installed in the correct slot, but not functioning correctly?
Check the condition of the card.
• Is the card itself in INS status?
Set it to INS status.
• Is a trunk line connected to the appropriate port?
• Is the port in FAULT status, even though a trunk is connected?
Run diagnosis on the relevant slot.
Q How do I prevent newly installed cards automatically being changed to "INS"?
A
• Change
New Card Installation—Card Status for any Card in 3.48 [1-3]
Option from "In Service (INS)" to "Out of Service (OUS)".
Portable Stations
Q I cannot register Portable Stations using the method described in Portable Station
[1-2].
A
• Is the status of the DHLC or DLC card set to "INS"?
• Is a CS connected to the DHLC or DLC card? If not, connect one.
• Do the PINs (Personal Identification Numbers) of the PBX and the Portable Station
match? Confirm that they are the same.
• Is the Portable Station within transmission range of the CS?
• Has the Portable Station previously been registered at another location?
It is not possible to register a Portable Station at 2 locations, so use the Forced
De-registration option to delete the previous registration.
Q I cannot delete the extension number of a Portable Station.
A
• First, de-register the Portable Station itself, and then delete the extension number.
Q I cannot de-register a Portable Station.
A
• Is the Portable Station turned on? If not, turn it on.
• Is the Portable Station within transmission range of the CS? If not, move it closer to
the CS and try the de-registration operation again.
Q The Portable Station I want to de-register is broken, and will not turn on, or is not
available, or
the registration information was deleted first from the Portable Station,
so it cannot be de-registered.
A
• The Portable Station can be forcibly de-registered by following the procedure shown
in
Forced De-registration of 3.47 [1-2] Portable Station.
Q I changed the extension number of a Portable Station, but the display of the Portable
Station still shows the old extension number.
A
• Turn the Portable Station off and back on again, to force it to re-register its location.
Q I changed the FCO of a Portable Station, but the display of the Portable Station still
shows the old FCO.
A
• Turn the Portable Station off and back on again, to force it to re-register its location.
PC Programming Manual 91
2.7.1 Frequently Asked Questions (FAQ)