Filter
Top Products
Installing Nortel Networks Call Center Reporting
Issue 07 Nortel Networks Call Center Reporting Set Up and Operation Guide
25
Not Ready Grey
Available Blue
Alarm Red
Waiting Light Blue
On a very few PCs the default colours do not appear as listed above. To obtain the default
colours as listed above, switch to a higher or lower colour mode setting. (Right click on the PC
desktop, and select Properties from the pop-up menu. Select the Settings tab, and adjust your
colour settings to suit.)
Folders created on the Call Center Reporting Multiple Client PCs
Unless you choose to select a different installation destination during the installation of the
Nortel Networks Call Center Reporting Master and Multiple Client software, a folder will be
automatically created on the installation drive of the PC called \Program Files\Nortel
Networks\Call Center Reporting. This folder will contain the application files used by Nortel
Networks Call Center Reporting.
If you do choose an alternative destination during the installation process, your folder will have
the name you selected.
Do not rename, move or delete this folder.
Note: There is no folder called \Program Files\Nortel Networks\Call Center Reporting\Stats
on the PCs used to run Nortel Networks Call Center Reporting Multiple Clients.
These PCs refer to the data in the \Program Files\Nortel Networks\Call Center
Reporting\Stats folder on the Master Client PC in order to display statistical
information.