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Issue 07 Nortel Networks Call Center Reporting Set Up and Operation Guide
79
To schedule a print run:
1. Click M
anagement-Info on the menu.
2. Click Print S
chedule. This will open the Print Schedule window.
Print Schedule window
3. Click Activate Print Schedule on the Daily, Weekly and Monthly tabs as required.
4. Click the Report Type to be printed in this schedule.
5. Click the Report Format required.
Note: If the Graphical option is chosen then those reports that are only available in
a numerical format will appear greyed out, and will not be printed.
6. Click the day and/or time as required.
Note: For Daily and Weekly schedules, a day and time must be entered. For
Monthly schedules, a time must be entered, as the day will automatically be
set to the first day of the following month.