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Nortel Networks Call Center Reporting Set Up and Operation Guide Issue 07
74
Summary Report – Numerical View
Printing reports
Reports may be printed on demand from the Report Manager window.
Printouts can also be scheduled to print at certain time on chosen day, every week or month
using the Print Schedule option. Print scheduling is described in detail later in this chapter.
To print a report from the Report Manager window:
1. Click F
ile from the menu bar.
2. Select P
rint…. This will open the Print Option window.