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Chapter 7 Troubleshooting
7-2 Troubleshooting (Operation)
The power does not come on
Hasn’t the emergency stop button been pressed?
Pressing the emergency stop button automatically turns off
the power. Cancel the emergency stop.
☞ P. 38, “To Cancel an Emergency Stop”
Initialization is not performed or initialization fails
Isn’t the cover open?
Keep the cover closed during an initialization. If the cover
is open, this machine stops the initialization on the way.
Isn’t a foreign object caught on the spindle or XYZ
axes?
Check for foreign objects on the spindle or XYZ axes and
remove it.
Operations are ignored.
Is the cable connected?
Connect the cable securely.
☞ P. 30, "Cable Connections"
Isn’t the cover open?
While the cover is open, some operations are restricted.
Close the cover.
Hasn't the Emergency Stop button been pressed?
When the Emergency Stop button is pressed, machine op-
eration is not possible. Release the Emergency Stop but-
ton.
☞ P. 38 "To Cancel an Emergency Stop"
Isn't operation paused?
When the machine is paused, cutting stops and some op-
erations are restricted. Cancel the paused state.
☞ P. 49, "Pausing and Resuming Cutting"
Isn't a large amount of cutting waste present?
Clean away any cutting waste. Clean especially carefully
inside the spindle cover in particular.
☞ P. 97, "Cleaning Around the Spindle"
Is the handy panel connected correctly?
Before inserting of removing the connector cable for the
handy panel, switch off the power to the machine. The con-
nection is not detected if made while the power is on.
☞ P. 30, "Cable Connections," p. 40, " Starting and Quitting"
Is the driver installed correctly?
If the connection to the computer is not made in the se-
quence described, the driver may fail to be installed cor-
rectly. Check again to ensure that the connection was made
using the correct procedure.
☞ "Roland Software Package Software Guide"
Are the parameter settings for communication with
the computer correct?
The machine cannot communicate with the computer if the
parameters for communication with the computer are not
set correctly. Switch the power off and back on, revise the
settings such as the communication parameters for the pro
gram you're using to make sure the settings are correct,
then redo the operation from the beginning.
☞ P. 85, "Submenus"
Isn’t an error message displayed in the display screen?
☞ P. 104, “Responding to an Error Message”
Abnormal cutting is performed
Is the location of the origin set correctly?
Check whether the origin has been set correctly. An incor-
rect origin location may result in cutting at an unintended
position.
☞ P. 56 through 71, "Cutter Installation Method 1" through "Cut-
ter Installation Method 4," and p. 75, "Setting the XY Origin
Point (Home Position)"
The spindle doesn’t rotate during engraving.
Is [REVOLUTION] set to the “ON” setting?
Go to the [OTHERS] menu and set [REVOLUTION] to “ON.”
Descent doesn’t stop (when automatic Z control is on).
Switch off the main power and shut down the machine.
Next, make sure that automatic Z control is set to “ON”
and that the lock lever is at the
or position. If the
same problem persists even when the setting for automatic
Z control and the position of the lock lever are correct, the
cause may be a motor error or the like. Switch off the main
power to shut down the machine, and contact your autho-
rized Roland DG Corp. dealer.
☞ P. 40, "Starting and Quitting," p. 82, "The Position of the Lock
Lever," p. 90, "Others Menu"