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MatrixPRO • 8x8 DVI Router • User’s Guide 83
6. Upgrading Software
Ethernet Upgrade Method
8. In the dialog, enter MatrixPRO’s IP address (as noted in step 5 above), and enter
the default port number: 23.
9. Click the Connect button. If the connection is successfully, the message
“Connect via Ethernet successful” appears in the Flash Loader’s Status Bar. If
you cannot connect, refer to the “Troubleshooting Ethernet Communication”
section on page 83.
10. To upload files to MatrixPRO, click "Open script file to read and upload."
11. In the dialog, select "Complete_Load.sld" and click Open. The MatrixPRO menu
should immediately display the "System in LOADER MODE" message.
12. It takes several minutes to load the flash memory. When complete, the Flash
Loader utility displays the “Upload Complete” message. Click OK to continue.
13. Cycle power on the MatrixPRO, and exit the Flash Loader utility.
14. On MatrixPRO, perform a factory reset. In Chapter 4, refer to the “Factory Reset
Menu” section on page 39 for instructions.
15. On MatrixPRO, verify that the new software has been loaded correctly. In
Chapter 4, refer to the “Tech Support Menu” section on page 39 for instructions.
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Use the following steps to determine the IP address of MatrixPRO, and establish
proper communications:
1. Turn on the MatrixPRO router and navigate to the IP Address Menu. In
Chapter 4, refer to the “IP Address” section on page 37 for instructions.
2. Make a note of MatrixPRO’s IP address — if DHCP is enabled on MatrixPRO, its
IP address may not be the default value.
3. Attempt to ping the router as follows:
a. Connect MatrixPRO’s Ethernet port to a Hub or Switch.
b. Connect the Ethernet Hub or Switch to your PC. A totally “local” network
is recommended, without IP connections to the outside world.
c. Turn on the PC or laptop.
d. Open a command prompt window on the PC. Click Start > Programs >
Accessories > Command Prompt.
e. On the command prompt line, type:
ping 192.168.0.243
... followed by Enter.
f. If the computer is able to successfully communicate with the MatrixPRO,
you will see a series of “replies” from the target IP address. Repeat the
upgrade procedure as outlined in the “Ethernet Upgrade Method
”
section on page 82.
Note
The default IP address is 192.168.000.243.
Note
Use the unit’s actual IP address, as determined in step 2
above.