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84 MatrixPRO • 8x8 DVI Router • User’s Guide
6. Upgrading Software
Ethernet Upgrade Method
g. If you see a “Request timed out” message, the PC is unable to locate
and communicate with MatrixPRO. If this is the case:
• Check your network connections and settings as described
above, or ...
• Contact your network administrator, or ...
• Contact Technical Support. In Appendix C, refer to the
“Contact Information
” section on page 102 for details.