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Cisco Application Deployment Engine (ADE) 2130 and 2140 Series Appliance Hardware Installation Guide
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Chapter 1 Introducing the Cisco Application Deployment Engine 2130 and 2140 Series Appliance
Product Overview
Figure 1-2 Cisco ADE 2130 and 2140 Series Appliance Serial Number Location
Note The serial number for the Cisco ADE 2130 and 2140 Series appliance is 11 characters long.
Cisco Product Identification Tool
The Cisco Product Identification (CPI) tool helps you retrieve the serial number of the Cisco products.
Before you submit a request for service online or by phone, use the CPI tool to locate the product serial
number. You can access this tool from the Cisco Support website by clicking the Get Tools & Resources
link, clicking the All Tools (A-Z) tab, and then choosing Cisco Product Identification Tool from the
alphabetical list.
This tool offers three search options:
• Search by product ID or model name
• Browse for Cisco model
• Copy and paste the output of the show command to identify the product
Search results show an illustration of the product with the serial number label location highlighted.
Locate the serial number label on the product and record the information before you place a service call.
The CPI tool is accessed via Cisco.com at the following URL:
http://tools.cisco.com/Support/CPI/index.do
Access to the CPI tool on the Cisco Support website requires a Cisco.com user ID and password. If you
have a valid service contract but do not have a user ID or password, you can register at:
http://tools.cisco.com/RPF/register/register.do
Cisco ADE 2130 and 2140 Series Appliance Configurations
The Cisco ADE 2130 and 2140 Series appliance models are configured differently.
Cisco ADE 2130 Series Appliance
The Cisco ADE 2130 Series appliance is a base-end Application Deployment Engine. Table 1-2 on
page 1-5 lists the processor, memory, hard disk drive, and expansion slot specifications.
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