Juniper Networks 8 Router User Manual


 
Troubleshooting
ALERT 05/10/2000 13:10:33 os: failed: ECC DOUBLE BIT ERROR OCCURRED
Address = 0xe95
db10
Data (Upper 32Bits) = 0xe95db20
Data (Lower 32Bits) = 0x55d06c
ECC Data Bits = 0
x2b
ECC 1Bit Error Counter = 0x0
*** YOU MUST PERFORM A HARD RESET TO CONTINUE ***
ALERT 05/10/200
0 13:10:34 os: PROCESSOR EXCEPTION: 0x200n
If ECC detects a double-bit error in a system that contains a redund an t SRP
module, the redundant module becom es active and the system c ontinu es
to operate. How
ever, you must still troubleshoot the SRP module with the
double-bit error. When ECC detects a double-bit error in a system that does
not contain a redundant SRP module, you must troubleshoot the SRP module
immediately. S
ee “Fixing Double-Bit Errors” on page 115.
Fixing Double-Bit Errors
To fix a double-bit error:
1. Remove the second SRP module, if there is one.
2. Reboot the system with the module reset button on the primary SRP module.
(See Figure 9.)
These action s attempt to correct a transient double-bit error. However, if the
console displays a memory test failure for the SRP module after you reboot,
oriftheFAILL
ED on the SRP module stays on during rebooting, the SDRAM
is permanently damaged and needs replacing. In this event, call Juniper
Networks Customer Service to arrange for repair.
Double-Bit Errors on SRP Modules 115