6 – 2
6.1 The Cutting Plotter Does Not Operate When Turned On
6.2 The Cutting Plotter Does Not Operate Correctly
Symptom Cause Solution
The STATUS lamp on the
control panel does not light
up.
Power is not being fed to the cutting
plotter.
Check to confirm that the power cord
is securely connected to the cutting-
plotter AC line inlet and the electrical
outlet.
The STATUS lamp on the
control panel lights up, but
nothing appears on the dis-
play panel.
The cutting plotter is defective. Contact your sales representative or
Gerber Service.
Symptom Cause Solution
OFFSCALE is displayed
when data is received.
Some areas cannot be cut.
The data received lies outside the cut-
ting/plotting area set.
Set the cutting/plotting area (see “4.11
Setting the Cutting/Plotting Area”).
Check the page-length setting (see
“4.10 Setting the PAGE LENGTH”).
The data received is larger than the
cutting/plotting area set.
Replace with a larger-size medium.
Reduce the data size.
Cannot maintain the cut-
ting conditions
Cannot change the cutting
conditions
The cutter-pen condition-setting prior-
ity is set to PROGRAM.
Set the condition setting priority to MAN-
UAL (see “5.1 Description of Special
Functions A” and “5.2 Setting Special
Functions A”).
ENTER was not pressed after the set-
tings were changed.
Check the operation and reset the cut-
ter-pen conditions (see “3.3 Setting the
Cutter-Pen Conditions”).
“LOAD MEDIA” is dis-
played even when the
medium has been loaded.
The medium is semi-transparent and is
not detected by the media sensors.
Set the media-sensor setting to DIS-
ABLE, and set the cutting/plotting area
(see “5.1 Description of Special Func-
tions A” and “5.2 Setting Special Func-
tions A”)
The medium is not detected by the
media sensors due to strong reflected
light.
Change the lighting direction and avoid
direct sunlight.
The medium is not loaded so that it
passes the media sensors.
Load so that the medium passes over
the media sensors.
The right-hand pinch roller is not posi-
tioned over the right-hand long grit
roller.
Position the right-hand pinch roller over
the right-hand long grit roller.
The medium is skewed. The left-hand pinch roller is not posi-
tioned over the left-hand grit roller.
Position the left-hand pinch roller over
the left-hand grit roller.
The medium was loaded at an angle. Reload the medium.
The length of the medium to be cut
was not drawn out first when the
medium was loaded.
Draw out the required length of roll
medium to be used.
The medium is suddenly
fed forward.
The selections for medium loading are
incorrect.
Check the medium selection (ROLL1
PRESS ENTR, ROLL2 PRESS ENTR,
SHEET PRESS ENTR).
