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Troubleshooting
Troubleshooting the Test Software Installation
Chapter 6
121
Troubleshooting
Troubleshooting the Test Software Installation
If the Test Software did not install properly, check the following:
• Is the power on?
• Is the PC card inserted in the correct orientation?
• Is the PC card firmly seated in the slot? It should slide in loosely, then be firmly
pushed in to make proper contact.
• Did the SOFTWARE MENU screen appear? Pressing the front panel
Preset key
should display the SOFTWARE MENU screen.
• Did TESTS (IBASIC Controller) appear at the top of the display after you pressed the
k1 (Run Test) key? If not, make certain that you have specified the correct Procedure
Location and Procedure Filename.
If you were unable to load and run the Test Software, make the required entries, or you
encountered error messages, refer to other sections of this chapter.
NOTE If the Test Set displays an error that states “One or more self-tests failed”, there is a
hardware problem. In this case, refer to the Test Set Assembly Level Repair Guide. If the
problem persists, call the Agilent Technologies Factory Hotline from anywhere in the
USA or Canada (1-800-452-4844, 8:30 am - 5:00 pm Pacific time).