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UGR003/0900 CUSTOMER SERVICE
APPENDIX A-1
Conair has made the largest investment in customer support in
the plastics industry. Our service experts are available to help
with any problem you might have installing and operating
your equipment. Your Conair sales representative also can help
analyze the nature of your problem, assuring that it did not
result from misapplication or improper use.
To contact Customer Service personnel, call:
From outside the United States, call: 814-437-6861
You can commission Conair service personnel to provide on-
site service by contacting the Customer Service Department.
Standard rates include an on-site hourly rate, with a one-day
minimum plus expenses.
If you do have a problem, please complete the
following checklist before calling Conair:
❒ Make sure you have all model, serial and parts list numbers
for your particular equipment. Service personnel will need
this information to assist you.
❒ Make sure power is supplied to the equipment.
❒ Make sure that all connectors and wires within and between
the robot and related components have been installed cor-
rectly.
❒ Check the troubleshooting guide of this manual for a solu-
tion.
❒ Thoroughly examine the instruction manual(s) for associat-
ed equipment, especially controls. Each manual may have
its own troubleshooting guide to help you.
❒ Check that the equipment has been operated as described in
this manual.
❒ Check accompanying schematic drawings for information
on special considerations.
B
EFORE YOU
CALL ...
H
OW TO
C
ONTACT
C
USTOMER
SERVICE
Additional manuals and
prints for your Conair
equipment may be
ordered through the
Customer Service or
Parts Departments for
a nominal fee.
W
E’RE HERE
TO
HELP