Error Messages
BMC Software, Inc., Confidential and Proprietary Information
Appendix B BMC Software Product Authorization Messages B-11
BMC89070E ISPF V3 REQUIRED. USE BATCH UPDATE PGM INSTEAD.
Explanation: ISPF version 3 (or later) is required to run the online customer
interface.
System Action: The online customer interface terminates.
User Response: Use the batch update program.
BMC89100E INTERNAL ERROR, RC = <
return-code
>. PLEASE CONTACT BMC
PRODUCT SUPPORT.
Explanation: A processing error occurred.
System Action: The function is not performed.
User Response: Note the return code, and contact BMC Software Product Support
for assistance.
BMC89101E PASSWORD CONTAINS INVALID CHARACTERS.
Explanation: The password contains one or more invalid special characters. The
only special characters permitted are @, =, and +.
System Action: The password is not processed.
User Response: Correct the password, and resubmit the job.
BMC89102E PASSWORD CONTAINS ILLEGAL CHARACTERS (I AND/OR O).
Explanation: The password contains one or more of the letters I or O. These
letters are not permitted in passwords.
System Action: The password is not processed.
User Response: Correct the password, and resubmit the job.
BMC89104E PASSWORD DOES NOT MATCH SERIAL NUMBER AND MODEL
NUMBER.
Explanation: The specified password is not correct for the specified CPU serial
number and model number; or (if the batch interface was used) the product code in
the PARM statement is not correct. To obtain your CPU serial and model numbers,
log on to the processor and perform one of the following actions:
• Select the Display current processor information option from the Product
Authorization Primary Menu (see page A-11), and submit the
product-authorization batch program with the LIST option (see page A-29).
• Issue the MVS operator command D M=CPU from the system console.
