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How Customers Can Get ITSO Redbooks
Customers may request ITSO deliverables (redbooks, BookManager BOOKs, and CD-ROMs) and
information about redbooks, workshops, and residencies in the following ways:
• Online Orders – send orders to:
• Telephone Orders
• Mail Orders – send orders to:
• Fax – send orders to:
• 1-800-IBM-4FAX (United States) or (+1) 408 256 5422 (Outside USA) – ask for:
Index # 4421 Abstracts of new redbooks
Index # 4422 IBM redbooks
Index # 4420 Redbooks for last six months
• On the World Wide Web
In United States
In Canada
Outside North America
IBMMAIL
usib6fpl at ibmmail
caibmbkz at ibmmail
dkibmbsh at ibmmail
Internet
usib6fpl@ibmmail.com
lmannix@vnet.ibm.com
bookshop@dk.ibm.com
United States (toll free)
Canada (toll free)
1-800-879-2755
1-800-IBM-4YOU
Outside North America
(+45) 4810-1320 - Danish
(+45) 4810-1420 - Dutch
(+45) 4810-1540 - English
(+45) 4810-1670 - Finnish
(+45) 4810-1220 - French
(long distance charges apply)
(+45) 4810-1020 - German
(+45) 4810-1620 - Italian
(+45) 4810-1270 - Norwegian
(+45) 4810-1120 - Spanish
(+45) 4810-1170 - Swedish
IBM Publications
Publications Customer Support
P.O. Box 29570
Raleigh, NC 27626-0570
USA
IBM Publications
144-4th Avenue, S.W.
Calgary, Alberta T2P 3N5
Canada
IBM Direct Services
Sortemosevej 21
DK-3450 Allerød
Denmark
United States (toll free)
Canada
Outside North America
1-800-445-9269
1-800-267-4455
(+45) 48 14 2207 (long distance charge)
Redbooks Web Site
IBM Direct Publications Catalog
http://www.redbooks.ibm.com
http://www.elink.ibmlink.ibm.com/pbl/pbl
For information so current it is still in the process of being written, look at "Redpieces" on the
Redbooks Web Site (http://www.redbooks.ibm.com/redpieces.html). Redpieces are redbooks in
progress; not all redbooks become redpieces, and sometimes just a few chapters will be published
this way. The intent is to get the information out much quicker than the formal publishing process
allows.
Redpieces