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2-28 Troubleshooting Technobeam
®
User Manual
Over Temp
The internal fixture temperature has exceeded the maximum allowable
temperature. The lamp and the motors will shut down.
1. The primary external cause is high ambient air temperature. The
fixture’s maximum ambient temperature rating is shown in the section
titled “Environmental Specifications” on page 1-5. Unplug the fixture
and wait 5 to 10 minutes for it to cool before plugging it back in.
2. If allowing the fixture to cool does not solve the problem, check to
make sure the fan is working. Home the fixture, either by selecting
HOME
from the Test menu, or by unplugging the fixture and plugging
it back in. Place your hand over the air exhaust shown in Figure 2-13
on page 2-21. You should feel air movement. If not, the fan has failed.
Contact High End Systems Customer Service in one of the ways shown
in the section titled “Contacting High End Systems” on page Intro-4.
3. If the fan is working, unplug the fixture and verify the voltage setting
matches the power supply as shown in the section titled “Setting the
Fixture Voltage” on page 1-10. If the voltage setting is correct, contact
High End Systems Customer Service in one of the ways shown in the
section titled “Contacting High End Systems” on page Intro-4.
PRST Lost
(Preset Lost.) Scenes (presets) stored in the fixture’s onboard sixteen-
scene memory were lost.
The causes and solution for this error are the same as for “EMEM
[message]”.
PGRM Time
Occurs during a crossload when a receiving fixture has exceeded the
maximum allowable programming time. The crossloading fixture will
make a number of attempts to send new program data to each of the
receiving fixtures. If the receiving fixtures fails to respond properly
after a number of programming attempts have been made, the
crossloading fixture will drop the offending fixture from the upload
list, and display this error message.
Remove one fixture at a time from the link and attempt the crossload
again until you can isolate the crossload problem to a particular
fixture. Contact High End Systems Customer Service in one of the ways
shown in the section titled “Contacting High End Systems” on page
Intro-4.
Shut Down
The fixture has received a Shutdown command from the controller and
has shut down; i.e., the lamp and motors have been turned off.
Homing the fixture will bring it out of shutdown.