Filter
Top Products
ProSecure Unified Threat Management UTM10 or UTM25 Reference Manual
xiii
v1.0, September 2009
Chapter 11
Monitoring System Access and Performance
Enabling the WAN Traffic Meter ...................................................................................11-1
Configuring Logging, Alerts, and Event Notifications ...................................................11-5
Configuring the E-mail Notification Server .............................................................11-5
Configuring and Activating System, E-mail, and Syslog Logs ...............................11-6
Configuring and Activating Update Failure and Attack Alerts ..............................11-10
Configuring and Activating Firewall Logs .............................................................11-13
Monitoring Real-Time Traffic, Security, and Statistics .................................................11-14
Viewing Status Screens ..............................................................................................11-20
Viewing System Status .........................................................................................11-20
Viewing Active VPN Users ...................................................................................11-24
Viewing VPN Tunnel Connection Status ..............................................................11-24
Viewing Port Triggering Status .............................................................................11-26
Viewing the WAN Ports Status .............................................................................11-27
Viewing Attached Devices and the DHCP Log ....................................................11-29
Querying Logs and Generating Reports .....................................................................11-32
Querying the Logs ................................................................................................11-32
Scheduling and Generating Reports ....................................................................11-39
Using Diagnostics Utilities ..........................................................................................11-43
Using the Network Diagnostic Tools .....................................................................11-44
Using the Realtime Traffic Diagnostics Tool .........................................................11-46
Gathering Important Log Information and
Generating a Network Statistics Report ...............................................................11-47
Rebooting and Shutting Down the UTM ...............................................................11-48
Chapter 12
Troubleshooting and Using Online Support
Basic Functioning .........................................................................................................12-2
Power LED Not On .................................................................................................12-2
Test LED Never Turns Off ......................................................................................12-2
LAN or WAN Port LEDs Not On .............................................................................12-3
Troubleshooting the Web Management Interface .........................................................12-3
When You Enter a URL or IP Address a Time-out Error Occurs ..................................12-4
Troubleshooting the ISP Connection ............................................................................12-5
Troubleshooting a TCP/IP Network Using a Ping Utility ...............................................12-6