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ProSecure Unified Threat Management UTM10 or UTM25 Reference Manual
Monitoring System Access and Performance 11-47
v1.0, September 2009
Gathering Important Log Information and
Generating a Network Statistics Report
When you request support, NETGEAR Technical Support might ask you to collect the debug logs
and other information from your UTM.
This section discusses the Gather Important Log Information section, Network Statistics Report
section, and Reboot the System section of the Diagnostics screen.
Gathering Important Log Information
To gather log information about your UTM:
1. Locate the Gather Important Log Information section on the Diagnostics screen.
2. Click Download Now. You are prompted to save the downloaded log information file to your
computer. The default file name is importantlog.gpg.
3. When the download is complete, browse to the download location you specified and verify
that the file has been downloaded successfully.
Generating Network Statistics
The Network Statistic Report provides a detailed overview of the network utilization in the UTM
managed network environment. The report allows you to see what consumes the most resources on
the network.
Figure 11-28 [Diagnostics, screen 3of 3]