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Solaris SFS Driver User Manual Page 131
Troubleshooting
Introduction
This Troubleshooting section contains the following tables with helpful information should your system
operate in an unexpected manner. These tables explain many of these circumstances and offers one or
more workarounds for each situation.
• General situations that involve HBAnyware (Table 1)
• HBAnyware Security Configurator Situations - Access Control Groups (ACG) (Table 2)
• HBAnyware Security Configuration Situations - Access Sub-Groups (ASG) (Table 3)
• HBAnyware Security Configurator Situations - Backup Masters (Table 4)
• HBAnyware Security Configurator Error Message Situations (Table 5)
• HBAnyware Security Configurator Master Security Client Situations (Table 6)
This Troubleshooting section also contains console and log messages. Types of log messages, security
levels and an extensive listing of message IDs and descriptions are also provided. Console and log
message information begins on page 139.
Situations That Involve HBAnyware
General Situations
Table 1: General Situations
Situation Resolution
When attempting to start HBAnyware the
Web browser displays “Emulex
Corporation HBAnyware Demo of
HBAnyware WebStart web n.n.n.n...”
The document caching mechanism sometimes behaves
erratically if more than one version of Java Runtime is installed
on the browser client. There are two workarounds for this
problem:
• Exit the browser and restart it. HBAnyware with Web launch
should start successfully.
• Uninstall all non-essential versions of the Java Runtime.
HBAnyware Web Launch services require that only a single
version of the Java Runtime be installed on the browser
client. This single version should be JRE version 1.5 or
greater.
Operating Error Occurs When Attempting
to Run HBAnyware. When you attempt to
run the HBAnyware utility, an operating
system error may occur. The computer may
freeze.
Reboot the system.
Cannot See Multiple Zones from the
Management Server. Cannot see multiple
zones on the same screen of my manage-
ment server running the HBAnyware utility.
Provide a physical FC connection into each of the zones. For
each zone you want to see, connect an Emulex HBAnyware
utility enabled port into that zone.