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Polycom RMX 2000/4000 Administrator’s Guide
5-23
Integrating the Polycom CMA™ Address Book
with the RMX
The Polycom CMA™ application includes a Global Address Book with all
registered endpoints. This address book can be used by the RMX 2000 to
add participants to conferences.
CMA™ Address Book Integration Guidelines
• Only one address book can be used at any time. When the CMA
address book is integrated into the RMX, it replaces the RMX internal
address box.
• CMA address book is used in read-only mode in the RMX. CMA
Address book entries can be added or modified from the CMA
application or when the endpoints register with the CMA that acts as
a gatekeeper.
To Integrate the Polycom CMA™ Address Book with the RMX:
CMA Side
1 In the CMA application manually add the Polycom RMX system to
the Polycom CMA system as directed in the Polycom CMA Operations
Guide.
2 In the CMA application, add a user or use an existing user for RMX
login as directed in the Polycom CMA Operations Guide. Write down
the User Name and Password as they will be used later to define the
RMX connection to the CMA Global Address Book.
RMX Side
1 On the RMX menu, click Setup > System Configuration.
The RMX acts as a proxy to all address book requests between the RMX Web
Client and the CMA. Ensure that firewall and other network settings allow
the RMX access to the CMA server.