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Chapter 17-RMX Administration and Utilities
17-2
The Participants Alerts indication bar blinks red indicating participant
connection difficulties in conferences. Once viewed, the Participant Alerts
indication bar becomes statically red until the errors have been resolved
in the MCU.
System Alerts
System Alerts are activated when the system encounters errors such as a
general or card error. The system errors are recorded by the RMX and can
be generated into a report that can be saved in *.txt format.
To view the System Alerts list:
1 Click the red blinking System Alerts indication bar.
The System Alerts pane opens. This screen indicates what events have
not been resolved.
The following columns appear in the System Alerts pane:
Table 17-1 Active Alarms Pane Columns
Field Description
ID An identifying number assigned to the system alert.
Time Lists the date and time that the error occurred. This
column also includes the icon indicating the error
level (as listed in the level column).
Category Lists the type of error. The following categories may
be listed:
• File – indicates a problem in one of the files
stored on the MCU’s hard disk.
• Card – indicates problems with a card.
• Exception – indicates software errors.
• General – indicates a general error.
• Assert – indicates internal software errors that
are reported by the software program.