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Chapter 7-Operator Assistance & Participant Move
7-26
If more than one RMX is monitored in the RMX Manager, the Audible
Alarm must be enabled separately for each RMX installed in the site/
configuration. A different *.wav file can be selected for each MCU.
When multiple Audible Alarms are activated in different conferences or
by multiple MCUs, the Audible Alarms are synchronized and played one
after the other. It is important to note that when Stop Repeating Alarm is
selected from the toolbar from the RMX Web Client or RMX Manager, all
activated Audible Alarms are immediately halted.
For more details on Audible alarms and their configuration, see
Moving Participants Between Conferences
The RMX User can move participants between ongoing conferences,
including the Operator conference, and from the Entry Queue to the
destination conference if help is required.
When moving between conferences or when a participant is moved from
an Entry Queue to a conference by the RMX user (after failure to enter the
correct destination ID or conference password), the IVR messages and
slide display are skipped.
Move Guidelines
• Move is available only between CP conferences. Move is unavailable
from/to Video Switching conferences.
• Move between conferences can be performed without an active
Operator conference.
• When moving the conference chairperson from his/her conference to
another conference, the source conference will automatically end if
the Auto Terminate When Chairperson Exits option is enabled and that
participant is the only conference chairperson.
• When moving the Operator to any conference (following assistance
request), the IVR messages and slide display are skipped.
• Participants cannot be moved from a Telepresence conference.
• Participants cannot be moved from LPR-enabled conferences to non-
LPR conferences. Move from non-LPR conferences to LPR-enabled
conferences is available.