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Chapter 14-The Call Detail Record (CDR) Utility
14-2
The CDR File
CDR File Formats
The conference CDR records can be retrieved and archived in the
following two formats:
• Unformatted data – Unformatted CDR files contain multiple records
in “raw data” format. The first record in each file contains general
conference data. The remaining records contain event data, one
record for each event. Each record contains field values separated by
commas. This data can be transferred to an external program such as
Microsoft Excel
for billing purposes.
The following is a sample of an unformatted CDR file:
Figure 14-1 Unformatted CDR File
• Formatted text – Formatted CDR files contain multiple sections. The
first section in each file contains general conference data. The
remaining sections contain event data, one section for each event.
Each field value appears in a separate line, together with its name.
This data can be used to generate a summary report for a conference
Conference
summary record
Event code
Event records
The field names and values in the formatted file will appear in the language
being used for the RMX Web Client user interface at the time when the CDR
information is retrieved.