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Polycom RMX 2000/4000 Administrator’s Guide
B-7
Gatekeeper failure Possible reasons for the Gatekeeper failure:
• Failed to register to alternate Gatekeeper.
• Gatekeeper discovery state.
- Check GK IP address (GUI, ping)
• Gatekeeper DNS Host name not found.
• Gatekeeper Registration Timeout.
• Gatekeeper rejected GRQ due to invalid revision.
• Gatekeeper rejected GRQ due to resource
unavailability.
• Gatekeeper rejected GRQ due to Terminal Exclusion.
• Gatekeeper rejected GRQ due to unsupported
feature.
• Gatekeeper rejected GRQ. Reason 18.
• Gatekeeper rejected RRQ due to Discovery
Required.
• Gatekeeper rejected RRQ due to duplicate alias.
- Check duplicate in aliases or in prefixes
• Gatekeeper rejected RRQ due to Generic Data.
• Gatekeeper rejected RRQ due to invalid alias.
• Gatekeeper rejected RRQ due to invalid call
signaling address.
• Gatekeeper rejected RRQ due to invalid endpoint ID.
• Gatekeeper rejected RRQ due to invalid RAS
address.
• Gatekeeper rejected RRQ due to invalid revision.
• Gatekeeper rejected RRQ due to invalid state.
Table B-1 Alarms (Continued)
Alarm Code Alarm Description