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Polycom RMX 2000/4000 Administrator’s Guide
13-3
IVR Services Toolbar
The IVR Services toolbar provides quick access to the IVR Service
definitions as follows:
Table 13-1 IVR Toolbar buttons
Button Button Name Descriptions
New Conference
IVR Service
To create a new Conference IVR Service.
New Entry Queue
IVR Service
To create a new Entry Queue IVR Service.
Delete Service Deletes the selected IVR service(s).
Set Default
Conference IVR
Service
Sets the selected Conference IVR Service as
default. When creating a new conference
Profile the default IVR Service is
automatically selected for the Profile (but can
be modified).
Set Default Entry
Queue Service
Sets the selected Entry Queue IVR Service
as default. When creating a new Entry Queue
the default Entry Queue IVR Service is
automatically selected.
Add Supported
Languages
Adds languages to the IVR module, enabling
you to download voice prompts and
messages for various languages.
Replace/Change
Music File
To replace the currently loaded music file that
is used to play background music, the MCU is
shipped with a default music file.