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118 Administrator’s Guide SurfControl RiskFilter - E-mail V5.2.4
R
EPORTS
& L
OGS
Isolated Messages
4
7 To view a message, click the subject.
8 Select the message that you want to process.
9 You can process any of the messages archived in the isolated messages queue in any of the ways
shown below:
• Delete – Delete the selected message.
• Deliver – Deliver the selected message.
• Reprocess – Release the selected message to the message queue for reprocessing. You can
configure existing filter settings to reprocess an isolated message and deliver it to the back-end e-
mail system.
• Download – Download the selected message.
• Empty – Remove all messages in the isolated messages queue.
• Forward – Forward the selected message to a specified recipient. Enter their e-mail address into
the field.
Caution: You can only forward one message at a time. If you enter more than one e-mail
address, the message will not be forwarded.