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SurfControl RiskFilter - E-mail V5.2.4 Administrator’s Guide 129
R
EPORTS
& L
OGS
Key Points
4
KEY POINTS
The following list is a summary of the main points covered in Chapter 4. Use this list as a quick reminder of
what you can do within the Reports and Logs tab:
Q RiskFilter enables you to query the status of all distributed RiskFilter servers, protected e-mail servers
and LDAP servers via the Dashboard on a real-time basis.
Q When the status of the RiskFilter server is shown as off-line, you can use the Dashboard to find out
which service is experiencing problems.
Q RiskFilter can monitor the status of all protected e-mail servers and all servers used for validation and
importing of e-mail addresses. You can identify whether the LDAP servers are working normally by the
status display (online or unknown) in the Dashboard.
Q RiskFilter supports distributed processing systems. You may monitor the status of each server within
the distribution system in real time via the RiskFilter Console.
Q The Master Report shows statistical results of all legitimate spam, virus and policy violation messages
received and sent by RiskFilter.
Q Logs are compounded every day at various intervals. You can, however, ask RiskFilter to compute any
existing log data immediately and show you Today’s report based on this information.
Q The Message Report includes information on the total number and size of all messages for all allowed
messages going through RiskFilter. This includes inbound, outbound and messages that are sent both
ways.
Q The Policy Report provides statistical information on any policy violation messages detected by any of
the five filters: General Content Filter, Advanced Content Filter, Message Attachment Filter, Content
Guardian and Dictionary Threshold Filter. The statistical results of Anti-Spam and Anti-Virus filters are
not included in this report.
Q The Virus Report provides the statistical information on all messages containing viruses that have
been scanned by the RiskFilter Anti-Virus engine.
Q The Spam Report provides statistical information on all spam messages caught by the Anti-Spam
engine.
Q The Connection Report provides statistical information on connections made and released by
RiskFilter. It includes connection data relating to real-time blacklist, block host, directory attack,
reverse DNS lookup and connection limit, as well as attachment scanning, SPF and SMTP delay.
Q The System Report provides statistical information on the current status of RiskFilter, including
detailed information on messages received, processed and delivered by the system to date and
message queue usage.
Q Virus Messages archives all virus messages caught by RiskFilter. This enables you to perform a
variety of tasks on the messages which include: query, delete, release, download, reprocess and
forward specified messages.
Q Isolated Messages archives all messages isolated by RiskFilter. This enables you to perform a variety
of tasks on the messages which include: query, delete, deliver, forward, reprocess or download and
save specified messages.