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SurfControl RiskFilter - E-mail V5.2.4 Administrator’s Guide 125
R
EPORTS
& L
OGS
Archived Messages
4
Reprocess Messages
Reprocessing messages enables you to resend all messages to the Archive folder. This would be useful in
the event, for example, of a mail server failing and messages not being delivered. Clicking Reprocess
Messages will resend all of the messages. You could also specify messages of a certain type then ask
RiskFilter to resend all messages that match this criteria.
To reprocess messages:
1Select Archived Messages from the Reports and Logs tab.
2 Use this screen to specify the type of messages that you are interested in (See Managing Archived
Messages on page 123).
3 Click Reprocess Messages.
4 Click OK in the confirmation dialog that follows. The messages will be resent to the Archive Queue.
View Messages
Clicking View Messages enables you to see a list of all of the messages in the Archive Messages Queue.
This enables you to process single messages as well as see what messages have been collected.
To view messages:
1Select Archived Messages from the Reports and Logs tab.
2 Use this screen to specify the type of messages that you are interested in. See Managing Archived
Messages on page 123 for more details.
3 Click View Messages.
4 You will see all archived messages that match the query criteria and their status. In this window you
can:
• Refresh the current page display by clicking Check New Messages.
• Search with keywords such as Recipient, Sender in the Deferred message queue.
• Jump to a new page by specifying a page then clicking Go.
• Specifying how many messages you want to be viewed on each page at a time.
Figure 4 - 18 Archived messages
Note: If the messages already exist in the Archive Queue you will see that it now contains two
copies of each message you reprocessed.